Answers to your Questions

Last Update December 25, 2015

Does Lights Alive have a store I can visit?

No, unfortunately we don’t have a public store at the moment. As of now all of our gear is exclusive to this site.

Does Lights Alive sponsor musicians and/or athletes?

We do support several musicians, artists, & athletes. We have a public program for sponsorships & normally reach out when we are interested in doing so. With that said it also never hurts to shoot us an email about why you feel you are ready to join our family. Email with “Sponsorship” in the subject line.

Do you ship worldwide?
Yes, we do!

Can I model for Lights Alive?

As of right now all of our models are friends, family or people we sponsor. We don’t have a program set up that reaches out to hire new models. If you keep in eye on our twitter usually when a photoshoot is being set up we will send out a message asking if anyone wants to join in. If you think you can add to our look feel free to head to our contact form and put “modeling” in the subject line. You must be 18 years of age to be considered.

How to wash my shirt & is it pre-shunk?

We recommend washing all graphic shirts inside-out, cold water, and tumble drying on medium. Most of our graphic shirts are not pre-shrunk, so if you like the fit and do not want to shrink the item, hang-drying is your best solution. Please take this into account when ordering your size & allow for shrinkage.

Can I edit my order after it is placed?

Because of our processing/shipping time, it can be very hard to edit an order after you place it. Contact us immediately and we will do our best to help. Depending on when the order is placed there is a chance it was already processed and shipped.

What forms of payment do you accept?

We accept all major debit/credit cards and regular payments through your PayPal account.

Do I need a PayPal account to purchase from this store?

No! The payment process is done using paypal but you do not need an account to use it. Although If you do have a PayPal account you can login and use it.

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