Returns

RETURNFORM

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RETURN / EXCHANGE POLICY

If you made a purchase through Lights Alive Apparel and are unhappy with the product or ordered the incorrect size, you have up to 15 days (from when you received it) to exchange it for another item or size. We do not offer refunds. Exchanges only.

All returned item(s) must be in original condition – unworn, unwashed and with tags attached.

We are not responsible for the cost of shipping your item(s) back to us and we are not responsible for packages that are lost in transit when sent back to us.

We prefer that you use United States Postal Service when sending products back to us.

If you are returning a product because of a mistake you believe we made, please contact us first at contact@lightsaliveapparel.com


 

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